Privacy Policy
Effective Date: 03 June 2025
Last Updated: 03 June 2025
At Naarm Autohaus, your privacy matters to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, interact with our services, or contact us directly.
1. Who We Are
Naarm Autohaus is an independent automotive service provider based in Sunshine North, Victoria, offering vehicle servicing, diagnostics, inspections, and repairs for all makes and models, including Mercedes-Benz.
2. Information We Collect
We may collect the following types of information:
a)
Personal Information
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Name
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Phone number
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Email address
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Vehicle details (make, model, registration number)
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Booking information
b)
Technical Information
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IP address
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Device type
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Browser type
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Pages visited and time spent
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Location data (if enabled)
c)
Cookies & Analytics
Our website may use cookies and similar technologies to enhance your experience and gather anonymous data for analytics and advertising performance. You may disable cookies through your browser settings.
3. How We Use Your Information
Your data is collected to:
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Book and confirm appointments or inspections
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Provide vehicle service updates
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Respond to enquiries and service requests
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Improve our website and services
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Conduct customer follow-ups and feedback
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Run promotional offers or Google Ads (with consent)
4. Sharing Your Information
We do not sell, rent, or trade your personal data. We may share it with:
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Service providers (e.g., SMS or email booking platforms)
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Legal authorities (if required by law)
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Google and Meta Ads for marketing (only anonymized or consented data)
5. Data Security
We take all reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure. Your data is stored securely using encrypted systems and secure third-party platforms.
6. Access and Correction
You may request access to your personal information at any time and ask for it to be updated or corrected. To do so, please contact us directly using the details below.
7. Third-Party Links
Our website may contain links to other websites (e.g., car parts, tools, reviews). We are not responsible for the privacy practices of these third-party websites.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have questions about this Privacy Policy or wish to request, update, or delete your information, please contact:
📍 Naarm Autohaus
66 Balfour Avenue, Sunshine North, VIC 3020
📞 03 7300 6268